Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Welcome to my therapy practice! This page will outline everything you need to know about how I work, specifically in relation to the therapeutic process, business policies and professional practice administration. It will also outline what you can expect from the therapy process and me, as well as your responsibilities during our work together. Please note that this practice is POPIA compliant.

Fees

All appointments must be paid for via EFT once you have received your invoice, and then claimed back from your medical aid. My rate for 2025 is R1300.00 per session.

Cancellations Policy

Please note you will be charged in full for your session if you cancel less than 24 hours before.

Therapy Sessions

Scheduled sessions begin at the appointed time for exactly 50 minutes and will typically be once a week, or else as agreed upon depending on your needs and resources.

Psychological Services

I currently offer online and in-person sessions to adults and adolescents working with a range of experiences and concerns. This includes adult therapy, adolescent therapy and couple/ intimate partner therapy.

Workshop Services

I do public speaking and workshops for the media, organisations, schools, teachers and healthcare professionals on various aspects of gender, sexual and relationship diversity, and sexual and mental health. 

Office Hours

I can be contacted between 8am and 6pm Monday to Friday. Please note that I am often not immediately available by telephone calls as I may be in sessions with clients. I will only respond during my working hours and not over weekends or after hours unless a specific arrangement has been made in advance.

Emergencies

This practice is not an emergency service. In emergencies, if you are unable to reach me and feel that you cannot wait for me to get back to you, contact your general physician (GP) or the nearest emergency room and ask for the psychologist/psychiatrist on call. Alternatively, you can contact:

Welcome to my therapy practice! This page will outline everything you need to know about how I work, specifically in relation to the therapeutic process, business policies and professional practice administration. It will also outline what you can expect from the therapy process and me, as well as your responsibilities during our work together. Please note that this practice is POPIA compliant.

Accessibility

This practice is wheelchair accessible.

Cancellations Policy

Please note you will be charged in full for your session if you cancel less than 24 hours before.

Fees

All appointments must be paid for via EFT once you have received your invoice, and then claimed back from your medical aid. My rate for 2025 is R1200.00 per session.

Therapy Sessions

Scheduled sessions begin at the appointed time for exactly 50 minutes and will typically be once a week, or else as agreed upon depending on your needs and resources.

Psychological Services

I currently offer online and in-person sessions to adults and adolescents working with a range of experiences and concerns. This includes adult therapy, adolescent therapy and couple/ intimate partner therapy.

Office Hours

I can be contacted between 8am and 6pm Monday to Friday. Please note that I am often not immediately available by telephone calls as I may be in sessions with clients. I will only respond during my working hours and not over weekends or after hours unless a specific arrangement has been made in advance.

Emergencies

This practice is not an emergency service. In emergencies, if you are unable to reach me and feel that you cannot wait for me to get back to you, contact your general physician (GP) or the nearest emergency room and ask for the psychologist/psychiatrist on call. Alternatively, you can contact: